Refund Policy
A legal disclaimer
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Refund Policy for Travel Consulting Services
Effective Date: 11th April 2025
At Globetrotter VA Services, we strive to provide exceptional travel consulting services and ensure customer satisfaction. Below is our refund policy, which outlines the circumstances under which refunds may be granted.
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1. Consulting Fees
1.1 All consulting fees are **non-refundable** once the service is provided. This includes fees for itinerary planning, travel advice, and other consulting services.
1.2 In cases where no services have been rendered, a refund request may be considered, minus any administrative fees, if submitted within 7 days of payment.
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2. Third-Party Bookings
2.1 Refunds for travel bookings (e.g., flights, hotels, tours) are subject to the terms and conditions of the respective service providers. Globetrotter VA Services acts as an intermediary and is not responsible for their policies.
2.2 Clients must directly contact the service provider for refund requests related to cancellations, delays, or service issues.
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3. Cancellation Policy
3.1 If a client chooses to cancel their travel consulting agreement, they must provide written notice at least 48 hours before the scheduled consultation or service start date.
3.2 Refunds for pre-paid services will be considered only for unused services, and administrative fees may apply.
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4. Exceptional Circumstances
4.1 In the event of unforeseen circumstances (e.g., force majeure events), refunds may be granted at the sole discretion of Globetrotter VA Services, in compliance with applicable laws and regulations.
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5. Refund Process
5.1 Refund requests must be submitted in writing to globetrottervaservices@outlook.com.
5.2 All approved refunds will be processed within 5 business days of approval.
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6. Non-Refundable Items
6.1 The following items are non-refundable:
- Consulting fees for completed work
- Administrative fees
- Urgent or rush services fees
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Contact Us
If you have any questions about this refund policy, please contact us at globetrottervaservices@outlook.com.
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Refund Policy for Virtual Assistant Services
Effective Date: 11th April 2025
At Globetrotter VA Services, we are committed to providing reliable and professional Virtual Assistant (VA) services. Below is our refund policy, which outlines the circumstances and guidelines for requesting refunds.
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1. General Policy
1.1 Due to the nature of Virtual Assistant services, fees for completed tasks and services are non-refundable.
1.2 Refunds may be considered for unused hours or pre-paid services that have not been initiated.
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2. Advance Payments
2.1 For clients on hourly, package, or retainer plans, advance payments made for unused services may be eligible for a partial refund, provided a refund request is submitted in writing to globetrottervaservices@outlook.com.
2.2 Refunds for unused hours are subject to a deduction of administrative fees, as applicable.
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3. Cancellation Policy
3.1 Either party may terminate the service agreement by providing 48 hours written notice.
3.2 If the client cancels services without the required notice period, the client may forfeit the right to a refund for unused hours or services.
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4. Refund Requests
4.1 Refund requests must be submitted in writing to globetrottervaservices@outlook.com within 5 business day of the service termination.
4.2 All approved refunds will be processed within 10 business days of the request being approved.
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5. Exceptions
5.1 No refunds will be granted for:
- Completed tasks and deliverables.
- Rush or urgent service fees.
- Services rendered before the cancellation request.
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6. Force Majeure**
6.1 Globetrotter VA Services is not responsible for delays or cancellations caused by unforeseen circumstances (e.g., natural disasters, technical failures, or other force majeure events). Refunds under such circumstances will be at the sole discretion of Globetrotter VA Services.
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7. Contact Information
If you have any questions or need assistance regarding refunds, please contact us at:
- Email: globetrottervaservices@outlook.com
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